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SIM Leadership Spotlight July 2013
"Leadership Spotlight" includes interviews with Chapter Presidents, SIM Board members, Management Council members and other SIM leaders.  "Leadership Spotlight" will not only highlight SIM’s leadership and chapters,  but it will offer insight from our leaders on topics, treads and issues facing the Society, our chapters and the IT industry.

 An archive of interviews will be found HERE.

July 2013
Name: Ed Galloway
SIM Role: SIM-RTP Chapter President

Question 1  |  Question 2  |  Question 3  |  Question 4  |  Question 5  

NC SIM was incorporated in 1988 and was renamed SIM-RTP in 2009 when Charlotte NC came aboard as a second state-wide chapter.  Through the first 10 years of its existence, our SIM Chapter maintained a membership of between 20 and 25 members.  In the last decade, we have come through a major growth cycle in terms of size and the diversity of our membership and programs.  As of this writing, we are right at 80 members. 

From our program "roots” of a half a dozen dinner meetings annually, we have grown our calendar to 20 events. We still do Dinner Meetings, but we have added significantly to the "mix”, as in Special Interest Groups, CIO Breakfasts, Community Outreach in the form of partnerships with NC State and the local Black Data Processing Associates Chapter and social activities.  In partnership with PEM Conference Management, we hold an annual Regional Conference that attracted over 400 IT executives in 2012.    

Our Practitioner Members come from the CIO/Director level management within mid-size organizations.  Finance, bio-tech, pharmaceuticals, manufacturing, retail, higher ed., state and local government and healthcare are the principle verticals represented within our membership. 

The Service Provider side of our membership consists of high end software/hardware providers and resellers, consultants, search firm executives and project management professionals. We maintain a Practitioner to Service Provider ratio of 75/25.

Chapter Vision: We will establish a unique community of Information Technology leaders who engage each other in learning, growth and camaraderie. We will achieve this VISION by designing our programs to exploit the knowledge, experiences and achievements of our members.   

Chapter Mission:  To maximize member value through membership in SIM-RTP by:

  • Providing programs that educate and inform
  • Giving back to the IT Community and the community at large through our Outreach programs
  • Building communities within the membership that tap specific interests and disciplines
  • Providing peer-to-peer assistance through networking, open communications and a program for Members In Transition  
Chapter Strategic Goals:

  • Ensure continued strength and vitality
  • Create/enhance selectivity  and response to individual member’s needs
  • Provide  Philanthropic contributions to develop, encourage and enable the next generation of IT leaders, Expand and leverage SIMI value for members
  • Enhance member value ongoing
From where I sit, here are key areas to watch in our industry

-- IT’s far reaching impact on worker/department/enterprise mobility world-wide. 
BYOD morphing into BYOO (Bring Your Own Office) is a trend that has taken root over the past decade. Going forward, indications point to a continuation of this movement. 

The list of my colleagues and friends who are working from home continues to grow.  Some remain with their corporations, yet work from home. Others have left and re-entered as contractors.  Still others have left the corporate world to start fresh in a completely different line of work. 

IDC segments the mobile worker population into three core categories: office-based mobile workers, non-office-based mobile workers, and home-based mobile workers.  By 2015, the world's mobile worker population will reach 1.3 billion, representing 37.2% of the total workforce.  CIOs and their staffs are and will continue to embrace BYOD Mobile Device Management strategies in response to game changing workforce mobility

--IT’s far reaching impact on marketing/advertising/sales/supply chain/service world-wide 
Where products are produced isn’t entirely devoid of where raw materials and manpower are located or where the customer "lives”, but location is having far less bearing on these critical supply chain variables. Information Technology is a main catalyst for this.  Made, even assembled, in America is the exception rather than the rule.  

Delivering value to world-wide markets touches enterprises of all sizes across all verticals.    

Exhibit A.)  It takes a well-run supply chain to ensure that a barista pours a good cup of Starbucks coffee. That's because the journey from bean to cup is a complicated one. Coffee and other merchandise must be sourced from around the globe and then successfully delivered to the Starbucks Corporation's 16,700 retail stores, which serve some 50 million customers in 51 countries each week.

Exhibit B.)  IBM's supply chain operation oversees two critical processes for the corporation. The first is the order-to-cash cycle. That process starts when a customer is ready to do business with IBM. It continues with the placement and then the execution of the order, including manufacturing and delivery. The cycle also encompasses billing and invoicing, accounts receivable, and post-sales support. The second process is called "procure-to-pay," which encompasses purchasing and payment of suppliers.  

-- Emerging importance of a flexible, scalable and reliable IT infrastructure in responding to business strategies and tactics world-wide 
Cloud computing puts organizations on the path to greater business and IT agility.  In addition, reduced costs and risk result. This is due to an acquisition strategy predicated on the real and present need for additional capacity.  

--Meeting the existing and projected IT employment shortfall with talented people will remain a world-wide problem. 
At NC State University where SIM-RTP awards annual scholarships to deserving Computer Science Majors, the Engineering Job Placement Office continues to rank high across all schools within the North Carolina higher education system in placing newly minted graduates into attractive jobs. This is in a state which at 8.9% has the 5th highest unemployment rate nationally.    

The United States will need to add more than 25 million workers to its talent base by 2030 to sustain economic growth, while Western Europe will need more than 45 million.  – World Economic Forum   

--Ever increasing Information Volume, Velocity, Accessibility and the impact on:

  • competition
  • customer relations
  • sustaining market share
  • expanding markets
  • privacy
  • security
  • right to know

in the US and abroad. 

The ubiquitous nature of data, it's processing and availability will continue to foster change in and around every facet of our existence.  It sounds trite, but civilization as we know it will never be the same.  Learn to savor, leverage and profit from change.  It’s the one constant we can count on.    

--Ongoing tension over how IT should be organized within the Enterprise 
The spectrum runs from centralized Command and Control to pockets of IT resource within user organizations.  Forrester Research has a handle on this.  Bobby Cameron, Vice President and Principal Analyst at Forrester, describes this as empowering the End User/Customer. The "trick” is in striking the proper balance between a rigid, yet scalable IT and a purely decentralized IT in the hands of the business.   

4. What challenges is your chapter currently facing?
Absorbing Historic Growth: The quadrupling of our membership in the last decade presents unprecedented challenges and opportunities for our chapter.  Maintaining relevance across a more diverse group of executives with different interest, from different industries, corporate culture, and work force generations, makes the job of maintaining a vital Chapter a challenging one.

5. What is the one piece of advice you will give to the next President of the SIM-RTP chapter?
In the world of volunteer based organizations be thinking SERVANT LEADERSHIP.  Establish a predictable cadence with your Board/Membership that strikes the right balance between patience and achievement.  Be thinking legacy in addition to accomplishment.  Pick up and read/listen to Randy Pausch’s The Last Lecture.

An archive of interviews will be found HERE.

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