SIMposium 09 Keynote Speakers
Click here for information on SIMposium 09 Focus Area sessions.
It's About the People: The REI Story
Bill Baumann, Vice President of Information Technology, Recreational Equipment, Inc. (REI)
As the nation's largest consumer cooperative with more than three million active members, REI integrates its "spirit of cooperation" into everything they do. Bill Bauman tells the story of REI's success as a cooperative and provides examples of how this model of empowerment and positive contribution can benefit any enterprise. He illustrates in detail why the organization is annually selected as one of Fortune magazine's "100 Best Companies to Work For."
In his current role, Baumann is responsible for developing and delivering on REI’s strategy to build an infrastructure to support the co-op sales growth, changing business conditions, and complex technology demands.
Prior to joining REI, Baumann spent more than 20 years in leadership-level positions at several organizations – Musician’s Friend/Guitar Center, Tower Records, Inc., and NEC Corporation. In these functions, he delivered technology based solutions, addressing business challenges and improving operations.
Baumann serves on the board of the Downtown Seattle YMCA and the Vancouver BC CIO Executive Summit Governing Body.
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Tomorrow's Threats: Creating Strategies Today
Eric Cowperthwaite, Chief Information Security Officer, Providence Health & Services
Cowperthwaite discusses how today's security threat has changed from fame to fortune and the implications of that for tomorrow. When combined with the changing computing environment and the dramatically increased regulatory landscape we face, the future will be anything but easy when it comes to the security and confidentiality of the information we process and maintain. Learn strategies to prepare for tomorrow’s landscape, based on the threats and changes we see today.
Cowperthwaite has more than 20 years experience as a security practitioner and leader, including nine years of experience in healthcare security. In his current position, he is responsible for providing strategic and operational leadership to Providence Health and Services (PH&S) through the management and delivery of enterprise security. This includes responsibility for security plans and policy, risk assessment and mitigation, disaster recovery planning, and crisis management across the Providence enterprise.
Cowperthwaite is a member of a variety of industry organizations, has been published in several industry publications, including most recently, Security Technology & Design and CSO Magazine, and is a 2008 Computerworld Premier 100 IT Leaders honoree.
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Building and Leading a Cohesive Team in Challenging Times
Patrick Lencioni, author of eight bestsellers, including The Five Dysfunctions of a Team, The Three Signs of a Miserable Job, and The Three Big Questions for a Frantic Family
According to Patrick Lencioni, prudent executives will take the opportunity during slow times to focus on the soundness of their organization's health and to build greater trust and behavioral cohesiveness on their teams. This, he says, will benefit the organization by minimizing politics and confusion that are common during difficult times, and it will allow the organization to emerge stronger than ever when the economy turns around, and with a meaningful advantage over competitors. Based on his runaway best-seller, The Five Dysfunctions of a Team (2002), Lencioni will uncover the natural human tendencies that often derail teams in so many organizations.
Lencioni is founder and president of The Table Group, Inc., a firm dedicated to providing organizations with ideas, products, and services that improve teamwork, clarity, and employee engagement.
He is the author of eight best-selling books, including The Five Dysfunctions of a Team, which continues to be a fixture on national best-seller lists. His recent work, The Three Signs of a Miserable Job, became an instant best-seller in The Wall Street Journal, The New York Times, and BusinessWeek.
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The Back of the Napkin: Solving Problems and Selling Ideas with Pictures
Dan Roam, author of The Back of the Napkin: Solving Problems and Selling Ideas with Pictures
Pop visualization quiz: You're on the way home from this conference. At the airport bar, you strike up a conversation with the person on the next stool. He or she asks, "What you do?" You say, "I manage Enterprise Architecture Projects for mission-critical business applications with an emphasis on Services Oriented Architectures." He or she smiles politely and says, "You broke your what?" Let's face it: whether we're talking to a stranger in a bar, our CEO, or the lowest PM in the food chain, describing EA is hard... unless we use pictures. Dan Roam demonstrates step-by-step how anyone -- regardless of artistic talent or training -- can use simple pictures to describe complex concepts, solve fuzzy problems, and sell others on our breakthrough ideas.
His book, The Back of the Napkin, was named Fast Company's Best Business Books of 2008 and BusinessWeek's Best Innovation & Design Books of 2008. The book explains that used properly, a humble napkin is more powerful than Excel or Powerpoint. It can help you crystallize your ideas, think outside the box, and communicate more powerfully than any traditional business presentation.
Roam is the founder of Digital Roam Inc, a management consulting company that helps business executives solve complex problems through visual thinking.
He received two degrees at the University of California, Santa Cruz: one in fine art and the second in biology. This combination of creative art and hard science began Roam's cross-disciplinary approach to problem solving that is the backbone of his work and seminars. He is also a licensed pilot, a skill that demands constant practice in understanding visual information displays. Roam has applied his business-oriented visual thinking skills while living and working in Switzerland, Russia, Thailand, France, Holland, and the US.
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Life on the Front Line: Perspectives on the Role of the CIO and the Evolution of IT
Tony Scott, Corporate Vice President and Chief Information Officer, Microsoft Corporation
CIOs are facing a "fork in the road" -- the challenge of making decisions that involve cutting costs in IT or by being proactive, leveraging technology to optimize efficiencies for the organization's future success.
Learn about the choices Scott and other CIOs made to thrive in this economy.
Under his leadership, Microsoft IT is responsible for security, infrastructure, messaging, and business applications for all of Microsoft, including support of the product groups, corporate business groups, and the global sales and marketing organization. Scott champions IT as a value-added business for Microsoft and works with all the company's groups to identify opportunities, structure IT solutions, and deliver measurable returns to the business.
Before joining Microsoft, Scott was the senior vice president and chief information officer for The Walt Disney Co., where he led the planning, implementation, and operations of Disney IT systems and infrastructure across the company.
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Featured Speaker Sessions
Fear in IT
June Drewry, Former Global CIO, Chubb Group of Insurance Companies; Mary Jo Greil, EdD, President, Carson Greil Group, LLC; and Ingvar Petursson, CIO, Expedia, Inc.
What are the personal, departmental, and company fears that keep your IT organization from making the most progress possible? Challenging times increase the call for leadership with confidence and active participation in the company’s strategy. Through an engaging approach, IT executives demonstrate this call for leadership in some real-world scenarios. They highlight fears that can be holding back you and your team and viable approaches for offsetting these fears.
Drewry was the Global CIO for the Chubb Group of Insurance Companies until March 2008. Until her retirement in 2009, she led a business transformation effort for two major business units. Prior to joining Chubb, she had extensive international experience in the insurance and financial services industry at the senior management level, as a corporate CIO, business unit CIO, and president of a third-party administration subsidiary.
Greil is president of the Carson Greil Group, LLC, which provides executive coaching, leadership development, and organizational effectiveness consulting. Recently she became certified as a master coach.
Petursson builds and manages the global computing platform for many of Expedia’s travel brands, which include Expedia.com, Hotels.com, Hotwire, Tripadvisor, Egencia, and others. His previous positions include CIO for AT&T Wireless, CTO for Corbis, CTO for the Regence Group, Chief Strategist for Two Degrees, and Assistant Vice President, Project Finance for JP Morgan.
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Focus on the Future: Driving Productivity and Growth Through Emerging Technologies
Jeff Hutchinson, North American CIO, Groupe Danone -- Dannon
Many of us are called upon to do more with less, in order to stay competitive. That usually means finding ways to enhance productivity with existing or reduced resources. But how do we, as IS/IT leaders, actually enable this to take place? What tools and technologies can we leverage to fundamentally change culture and the way people work? Learn from Hutchinson how Groupe Danone’s New Way of Working/DAN2.0 strategic program is addressing the business issues of the workplace and workforce transformation.
Discover the impact the following topics and tools have on driving productivity and growth: multi-generational workforces, unified communications and collaboration, mobility, social networking, Web 2.0/3.0, and more.
Hutchinson has more than 25 years of diversified and unique experience in business, IS/IT, and consulting roles.
He has a proven track record of leveraging and driving innovation, process improvements, and organizational enhancements to obtain strategic business value, mostly in SAPenabled environments. Hutchinson previously worked with North American and European clients during his consulting career as a Partner with Accenture.
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Innovation Leadership Panel
Moderator: Ken Parekh, Partner, Kalypso
Looking to re-ignite the innovation engine? Challenged with achieving the next breakthrough innovation in the current economic climate? Trying to ensure that your team can execute the strategy, process, and technology of innovation?
This panel features CIOs and senior technology professionals who discuss their roles and best practices for driving innovation within their organizations, including the ability to evoke and sustain disruptive positive change. Learn about IT’s role in helping organizations do more with less, how to ensure the right team is in place to execute, and how to deliver innovations to the market faster, sustaining innovation, and ultimately achieving results.
The panel is moderated by A. Ken Parekh, a partner with Kalypso, a professional services firm that brings a set of proven capabilities and services to help deliver on the promise of innovation. Parekh has more than 20 years of experience advising global businesses in highly-competitive marketplaces, strengthening organizational, process, and technology capabilities, and building and leading high-performance teams to deliver innovation.
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Focus Area Sessions
Click on one of the links below to learn more about that focus area session.
Emerging Trends
Discover how emerging trends can improve service delivery and drive efficiency. Focus area topics include virtualization, cloud computing, broadband/infrastructure integration, open architecture, business intelligence, enterprise mashups, and more.
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Breakthrough Innovation without Breaking the Bank -- from SIM's Advanced Practices Council® (APC)
Madeline Weiss, President, Weiss Associates, Inc.
Putting innovation on hold in tough economic times isn’t an option. Ideas for new products, services, and business models, as well as improved processes for doing more with less are essential. Tougher times create greater receptivity to out-of-the-box thinking, but resources for innovating are increasingly scarce. CIOs and other executives must find ways to enable breakthrough innovation on a budget. SIM’s Advanced Practices Council (APC) members have been learning how to enable breakthrough innovation on a budget from leading researchers and other thought leaders. In this presentation, Madeline Weiss, APC Director, shares the highlights of what APC members have learned.
Madeline Weiss is director of SIM’s Advanced Practices Council, a research-based forum for senior IT executives, looking for leading-edge insights into leveraging IT for corporate competitive advantage. She is also president of Weiss Associates, Inc., a consulting firm specializing in organizational strategy and change, especially as they relate to information services and technology. With more than 30 years’ experience, Dr. Weiss consults to global businesses (many in the Fortune 100) and international development and governmental organizations. She speaks frequently at corporate, non-profit, and professional learning events and has been published widely in both the business and IT industry press. Open Computing magazine listed her as one of the top 100 women in computing.
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The Evolution of Internet Law Under the Obama Administration and What IT Pros Must Know or be Left Behind
David Rhodes, Counsel, Arnold & Porter LLP
Arnold & Porter remains one of the most well-connected law firms to the Democratic Party, nationally dating back to Watergate because of both its regulatory expertise and D.C. roots. Rhodes explores ways Internet law likely will evolve under the Obama administration.
Rhodes is a member of Arnold & Porter's intellectual property and technology group. He has been at the forefront of Internet law for more than 10 years -- representing AOL since the early days of the Internet pioneer and managing the digital assets of the nation’s largest companies, such as Altria, Williams Lea and Raytheon.
His practice focuses principally on the intersection of complex commercial transactions with intellectual property law, technology, and corporate law. He has experience drafting and negotiating a broad variety of commercial contracts for the development and commercialization of intellectual property and technology, including joint venture, collaboration and business alliance agreements, development agreements, outsourcing agreements, teaming agreements, CRADAs and other government contracts, university research agreements, marketing and distribution arrangements, and manufacturing agreements. He also assists clients in securing rights to intellectual property, including by means of complex licensing arrangements, assignment agreements, employment agreements, and security interests.
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IT Workforce: Impact of the Current Global Economic Environment
Christine V. Bullen, Professor, Stevens Institute of Technology; Kevin Gallagher, PhD, Assistant Professor, Department of Business Informatics, Northern Kentucky University; and Dr. Kate M. Kaiser, IT Faculty, Marquette University
The IT Workforce Research Team, under SIM sponsorship, has been investigating the current and future needs for IT competencies in the IT marketplace. One of the key factors influencing the hiring and retention of IT professionals is the impact of sourcing strategies, which increase the sourcing of IT work, and, thus, change the mix of IT competencies needed in-house.
The research consists of two phases: The first phase focused on client organizations, and results were published in MIS Quarterly Executive and presented at SIMposium 06; and the second focused on service providers, and the results were presented at SIMposium 08. In this session, members of the team review client and provider findings in the context of the current global economic environment. Important issues are going to be addressed, including valued skills in the marketplace, where the skills are located, how the skills’ trends are changing in the next three years, and whether sourcing of IT skills are increasing or decreasing.
Bullen joined the Howe School of Management at Stevens Institute of Technology in August 2002, where she is the coordinator for the Strategic Issues course and Director of the IT Outsourcing Concentration. Her current research focuses on IT workforce trends and the impacts of sourcing practices, as well as the baby boomer retirement bubble. Prior to Stevens, Christine was a Distinguished Lecturer at Fordham University. From 1976 to 1993, she was the Assistant Director of the MIT Sloan School Center for Information Systems Research. Her body of research has focused on understanding how IT enables new business models and processes, strategic planning for the IT function, and the organizational impact of IT. Her research at MIT included the launching of the concepts of critical success factors and IT strategic alignment.
Gallagher's teaching, research, and consulting interests include strategic change and IT-agility, organization design and IT-alignment, and workforce development and IT-career paths. Prior to his career in academia, he was an IT manager for Progressive Insurance and a consultant for CAP Gemini.
Dr. Kaiser has been involved in information technology (IT) as a practitioner, researcher, faculty member, and consultant. She is researching the future IT skill needs and the impact of offshore outsourcing from Ireland, Russia, and India through research grants from the Sloan Foundation, 3M Foundation, and the U. S. State Dept as a Fulbright Scholar. She has published in a variety of practitioner and academic journals.
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The Power of Information Access: Unlocking Business Value from Structured and Unstructured Data
Bashir Agboola, Manager, Open Systems/Mainframe, Memorial Sloan-Kettering Cancer Center and Chad Wright, Manager of Enterprise Applications, Endeca Technologies
Session information to come.
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Responsible IT
Corporate social responsibility (CSR) can enhance an organization’s profitability and of course, good will. Uncover strategies for expanding the bottom line through topics including natural resource utilization, sustainability, improving your business’s energy efficiency, collaboration for creating innovative solutions, and more.
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Sustainable IT: Save Energy, Save Money, Save the Environment
Mike Aggar, Director, Environmental Technology Strategy, Trustworthy Computing Group. Microsoft Corp.
While the lower costs and environmental benefits associated with "green IT" have long been proven, power consumption by the world's data centers has doubled since 2000 and continues to grow. What's more, this doesn't consider the footprint of technology outside the data center. IT can play a significant role in rethinking business practices and dramatically lowering the impact that we can all have on the environment.
How is Microsoft helping customers reduce energy consumption while increasing the utilization of existing infrastructure? This session will focus on the imperatives for Sustainable IT, how IT can reduce the environmental impact of computing, tools that can simplify your deployment efforts, and how IT innovation and technology can help accelerate business solutions to address broader environmental issues.
In his current role, Aggar is focused on reducing the environmental impact of technology and championing ways in which it can help the environment. By remaining on the frontlines of a company-wide initiative to drive efficiency, his efforts contribute to the Environmental Sustainability team, which is focused on sustainable computing and enabling people and businesses to improve the environment through the potential of software.
Aggar has worked in the IT industry for 20 years in a variety of roles, encompassing product planning, implementation, and marketing. In his previous role as Senior Product Manager for Windows Terminal Server and Director of Product Planning for Windows Server, he was instrumental in defining the product-planning discipline and pioneering the product value proposition process at Microsoft.
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Transformational Leadership
Larrry Bonfante, CIO, United States Tennis Association (USTA)
With more than 25 years of industry experience, Bonfante is a seasoned professional who has held leadership positions in the financial, pharmaceutical, not-for-profit, consulting, and sports and entertainment industries. In his current role, Bonfante’s team is responsible for all information technology- related services, supporting the US Open, which is the most highly attended annual sporting event in the world. He is responsible for delivering online services and applications to the more than 750,000 members of the USTA and has worked to implement a membership management program to support the growing membership of the Association.
Prior to joining the USTA, Bonfante spent ten years at Pfizer Inc., where he served in various leadership capacities. He serves as President of the Fairfield/Westchester SIM Chapter, on the Advisory Board of LogicWorks, on the Editorial Advisory Board for CIO Magazine, and is a founding member of the CIO Executive Council.
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Good to Great: Perk Up Your Business Aptitude
Understanding the key areas of evolution and growth for an industry and an organization are key drivers for business success. This focus area provides strategies for anticipating future progress and ideas for innovating while leveraging existing resources.
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Delivering on the Promise of IT
John Thorp, CMC, I.S.P., The Thorp Network, Inc.
Most enterprises continue to fall far short of realizing the potential value of their investments in information technology. Recent surveys of board members and CEOs show that IT value is a top-of-mind issue among boards, executives, and IT management. The underlying cause of this problem is that we continue to focus on the technology, when we should instead be focusing on the changes that IT enables and requires. However, the good news is that there is an increasing body of evidence that enterprises have affective IT governance. The challenge facing boards, executives, businesses, and IT management is to ensure that affective governance mechanisms are in place to ensure that investments in IT-enabled business change deliver optimal benefits at an affordable cost, as well as have an acceptable level of risk. This is even more critical in the current economic climate, and IT governance has leapt from obscurity to prominence during the last few years – but is it enough? Learn how to move beyond IT governance to enterprise governance of IT-enabled change. The speaker introduces the Val IT™ framework from the IT Governance Institute (ITGI) and how it could evolve in the future.
Thorp is an internationally sought-after management consultant and speaker with more than 45 years’ experience in the information management field. Author of The Information Paradox,his focus is on helping organizations realize the benefits of IT-enabled change. During the last ten years, Thorp’s work has extended beyond IT to the broader issues of enterprise value management and strategic governance. He is currently working with the IT Governance Institute (ITGI) to research, develop, and promote Val IT™, an open framework containing proven practices for optimizing the value of IT-enabled change, which complements ITGI’s existing COBIT™ framework.
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Building Confidence in Your Organization
June Drewry, Former Global CIO, Chubb Group of Insurance Companies; Mary Jo Greil, EdD, President, Carson Greil Group, LLC; and Ingvar Petursson, CIO, Expedia, Inc.
Using a highly interactive format, IT executives will provide guidance and case scenarios that help you build the confidence of your people and of your organization to achieve your company’s goals. They will give you the opportunity to discuss fears or challenges that keep your own organization from excelling.
Drewry was the Global CIO for the Chubb Group of Insurance Companies until March 2008. Until her retirement in 2009, she led a business transformation effort for two major business units. Prior to joining Chubb, she had extensive international experience in the insurance and financial services industry at the senior management level, as a corporate CIO, business unit CIO, and president of a third-party administration subsidiary.
Greil is president of the Carson Greil Group, LLC, which provides executive coaching, leadership development, and organizational effectiveness consulting. Recently she became certified as a master coach.
Petursson builds and manages the global computing platform for many of Expedia’s travel brands, which include Expedia.com, Hotels.com, Hotwire, Tripadvisor, Egencia, and others. His previous positions include CIO for AT&T Wireless, CTO for Corbis, CTO for the Regence Group, Chief Strategist for Two Degrees, and Assistant Vice President, Project Finance for JP Morgan.
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Good to Great: Business Process Change that Works!
Jeffrey Barnes, President, Compelevent Solutions and Cheryl White, Executive Partner, Change Delivery Group, Change Delivery Group
Most companies want to go from good to great, which may be why a new Gartner survey reports that BPI is the top priority for IT Executives in 2009. Each of these initiatives will require investment in organizational change. Gartner, as well as other business analysts, also reports that for the past 20 years, 85% of all change initiatives fail to yield a return on investment. These odds are simply no longer tolerable. Learn how the revolutionary new "Science of Change" is helping IT executives beat these odds by making strategic changes happen reliably -- on time and on budget. It concludes with five secrets from science that you can use to change your organization on-demand in 2009.
Barnes brings more than 30 years of technology-enabled business solutions. He founded RAIN, a Managed IT Services Provider. As a "Recovering CIO" he founded a popular adult BA degree program in business information systems. He was also a senior manager at PwC, CTG, and Compuware. He has served three years on the Board of Directors of the SIM Seattle Chapter.
White is Executive Partner of Change Delivery Group, chartered to help clients maximize change adoption in the delivery of strategic organization change by minimizing or eliminating change resistance. Her client list includes Qwest, Sprint, Cricket, Collect America, and US Dept of Homeland Security. She is a frequent speaker on the subject of accelerating the pace of organizational change by applying science in the solution of business problems and the author of Change on Demand: The Science of Turbo Charging Change in Millennium Corporations.
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Business Leadership Through IT in Small & Medium Enterprises
Lowell Millard, Director, Information Technology, WatchGuard Technologies, Inc. and Les Johnson, CIO, North Coast Electric
Session information to come.
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Refining the CIO Agenda
The corporate environment is on the move and leaders need to adapt. Whether it’s the influx of millennials, a remote workforce, creating a succession plan,, embracing innovation in a tough economic climate, or communicating a vision to a host of stakeholders around the world, this focus area supplies a framework for refining a strategic agenda.
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Achieving the Holy Grail: Real CIOs on Doing More with Less
Robert Klotz, Akibia and Christine McGowan, Senior Vice President, Director of Information Technology, Rockland Trust Company
Klotz has conducted more than 100 meetings with c-level executives across multiple vertical industries to understand their priorities, requirements, and IT imperatives for the upcoming year. The networking revealed CIOs are challenged to do more with less, and while many solutions have promised this holiest of grails, few live up to the hype. It requires a good mix of people, process, and infrastructure to meet the challenges of today and the future successfully. McGowan is going to comment on the challenges she faces, which are reflected in the survey results, and the tools, processes, and procedures she and other CIOs are using to address these challenges.
As Akibia's technical evangelist, Klotz partners with Akibia's customers, serving as a high-level resource for advice and best practices, while also ensuring the company is delivering services that align with customer priorities. Prior to Akibia, Klotz was general manager at Eirteic Consulting, where he was instrumental in launching a new enterprise management focused business. In 2001, he was named one of Computerworld Magazine's "Premier 100 IT Leaders."
In her current role, McGowan directs all phases of database development, business intelligence, Web site support, network and telecommunications, computer services, IT risk management, disaster recovery and business continuity planning, and manages vendors. She has more than 24 years of experience in banking and has been employed with Rockland Trust since 1985.
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Enterprise Architecture: IT's About the Business
Bruce Ballengee, CEO and co-founder, Pariveda Solutions, Inc.; Larry Burgess, CTO, Citigroup;
Russell Douglas, Director of IS Strategy and Emerging Technologies, Aviall Services a Boeing subsidiary; Leon A. Kappelman, PhD, Professor, College of Business, University of North Texas; John A. Zachman, CEO, Zachman International and Chairman, Zachman Framework Associates
In today’s corporate environment, IT organizations must expand their scope beyond the traditional delivery of technology solutions, tools, and services. These traditional "products" are fine for automating business processes, but do little to move the enterprise toward greater agility, higher interoperability, reduced risk, and lower cost. Leading IT organizations use Enterprise Architecture (EA) to gain a deeper understanding of the business and to reduce operating costs in order to realize those savings for delivering greater business capabilities that drive revenue. EA provides the fundamental tools to manage change and complexity, so the CIO can become a strategic partner to the business and steer the IT organization to deliver the highest possible value across the enterprise.
Ballengee serves on the boards of privately held Newfangle Media and 2GO Software, as well as the national board of the American Electronics Association, and the Governor’s Advisory Board of Aidmatrix. He has led EA efforts and teams at several Fortune 50 companies during the past 25 years, as well as presented and published on EA at several symposia.
Before joining Citigroup, Burgess worked with Bank of America and JP Morgan in infrastructure security and process maturity. During the years Burgess has worked in the healthcare and technology industries with a concentration in finance, system development, program management, and EA.
Douglas has lectured on EA, SaaS, performance management, storage implementation, and software implementation in several US cities and abroad. He has also authored several white papers on product integration, performance management, and project implementation methodology.
Kappelman, PhD is a research scientist, teacher, author, speaker, and consultant, dedicated to helping organizations better manage their information, systems, and technology assets. He is Director Emeritus of the IS Research Center and Professor of IS in the College of Business at the University of North Texas, where he is also a Fellow of the Texas Center for Digital Knowledge. He founded and chairs SIM’s Enterprise Architecture Working Group and assisted many public and private organizations, including the Executive Office of the President of the United States and the Department of Veterans Affairs with their enterprise architecture, project management, audit and assessment, workforce, and other IT management activities. He has conducted research, presented, and written about these and other management-related subjects and testified before the US Congress on IT practices and legislation.
Zachman is an internationally recognized thought leader in the discipline of EA. He is the originator of the "Framework for Enterprise Architecture," which has received broad acceptance throughout the world as an integrative framework for understanding enterprises and the systems, people, technologies, and processes that comprise and support them. The Zachman Framework is a model for understanding and managing change in enterprises. He is also known for his early contributions to Business Systems Planning, IBM's widely used information planning methodology in the 1970s, as well as Intensive Planning, the basis for IBM's executive, team planning techniques. He is a member of the International Advisory Board of the Data Administration Management Association, DAMA International, a member of the International Information Resource Management Advisory Council of Smithsonian Institution in Washington DC, and more.
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A Fresh Look at How Successful Leaders Think
Brian Turner, Chief Service Delivery Officer, Point B, Inc.
Business and IT leaders face a wide-variety of challenges throughout their careers. The best leaders are successful in different circumstances. These leaders share something in common -- the way they think about and make important decisions. Regardless of their background, they recognize that their organization’s culture and the market’s demand for speed can shackle their ability to make sound decisions. Successful leaders practice "integrative thinking." They anchor decision-making in business outcomes, passionately pursue root cause, amalgamate opposing viewpoints, and generate solutions that embrace the convergent business areas affected by those business problems.
In his current role, Turner’s responsibilities include strengthening the connection between Point B’s clients and the Point B Network. He leverages the collective wisdom of the Network to help tackle Point B’s clients’ toughest challenges, and he leads initiatives to increase the value of the Network by enriching its content and connections. His point-of-view is shaped by his experience working with executives to deliver projects to transform their businesses.
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CIOs to CIOs: Chief Information to Chief Innovation Officers
Kevin C. DeSouza, Director, Institute for Innovation in Information Management, Assistant Professor, The Information School, University of Washington
Innovation is critical for business performance and survival. Learn how organizations are leveraging information technologies to further the innovation agendas of their organizations. CIOs are uniquely positioned to lead corporate innovation agendas, yet many CIOs do not recognize how to advance their organization’s innovation agenda. DeSouza draws on a three-year study of innovation programs in more than 30 global organizations to share examples of IT-enabled and IT-driven innovation. A process for organizational innovation, as well as the role of the CIO in managing the innovation process, will be uncovered.
Dr. Desouza currently serves as the Director of the Institute for Innovation in Information Management (I3M) and is an affiliate faculty member of the Center for American Politics and Public Policy, both housed at the University of Washington. He held visiting positions at the Center for International Studies at the London School of Economics and Political Science, the University of the Witwatersrand in South Africa, Groupe Sup de Co Montpellier (GSCM) Business School in France, and the Accenture Institute for High Business Performance in Cambridge, MA. In the private sector, he founded the Engaged Enterprise, a global strategy consulting firm with expertise in the areas of knowledge management, crisis management, strategic deployment of information systems, and government and competitive intelligence assignments, and its think-tank, the Institute for Engaged Business Research. Dr. Desouza has authored Managing Knowledge with Artificial Intelligence and co-authored The Outsourcing Handbook, Managing Information in Complex Organizations, and Engaged Knowledge Management.
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NEW! Leadership Development Track: A Personal Journey
Rooted in the principles that guide SIM’s Regional Leadership Forum (RLF), the Leadership Development track focuses on helping attendees become authentic leaders. New in 2009, it includes a series of interactive sessions that support peer-to-peer discussion on the topic of becoming and being a leader.
The Leadership Development track is hosted by RLF’s highly-skilled facilitators, who guide participants as they discover how to be more effective leaders at work, at home, and in the community.
| November 9 |
November 10 |
| RLF Principles and Your Grandparents |
Just What Kind of Leader Are You? |
Communications that Leave
You Speechless |
When You Just Cannot Get Enough RLF |
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SIMposium 09 Moderator
Julia King, Executive Editor and National Correspondent, Computerworld
Julia King is an award-winning business and technology journalist with more than 20 years experience covering IT leadership, technology and business trends. King was the founding executive editor of the award-winning Computerworld ROI magazine and spearheaded Computerworld's coverage of information economics. Last year, King was awarded American Business Media’s Neal Award for Best Article in 2008.
Prior to joining Computerworld in 1994, King worked for nearly a decade as a reporter and writer for national business and technology magazines. She also worked for five years as a daily newspaper reporter and later, as a features writer and editor. Her IT reporting has earned her several awards form the American Society of Business Publication Editors, and she is a frequent presenter and panel moderator at industry conferences. She is editor of a book titled Executives' Guide to the Wireless Workforce, published by John Wiley & Sons.
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